English/Spanish Customer Support posted by Hyre

99designs

Are you the kind of person who loves to leave a great first impression?

Are you a natural problem solver who will go out of their way to find the right solution in any situation?

Then we have the job for you!

We’re growing fast and looking for a talented Customer Support Superstar to join our team. We are the front lines for our company and are responsible to make sure every customer has a great experience using our services. The primary interactions are over the phone but we also provide great online chat and email support.

Requirements
- We’re expanding internationally, and require someone who is bilingual in English & Spanish
- A professional, helpful and friendly attitude, coupled with the ability to listen, teach and elicit information efficiently
- Any form of Customer Relations/Support experience is preferred - Tech support or sales is a plus!
- Strong phone and email communication skills, with a passion for interacting with customers
- Accurate and fast typing skills
- Ability to work with word processor, spreadsheet and CRM applications
- Confidence and willingness to make outbound telephone calls to current and future customers is a must
- Ability to work independently and efficiently
- Willingness to make a difference and be creative -- everyone's contributions are valued and encouraged
- 4 Year college degree is preferred
- A passion for, or training in, web/graphic design is also a real plus but not required!

*This is a full time contract position.*

With offices in San Francisco, Melbourne, Berlin and Paris, we’re a growing team with a culture for encouraging passionate people to be fun and creative. Everyone has a voice and EVERYONE shapes our future :-)

If this sounds like a fantastic fit for you, go ahead - click our application, read more about it, and best of all rock our socks off when you apply!

Apply here: https://99designs.wufoo.com/forms/englishspanish-customer-support-for-99designs/


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